As I was expecting, Apple decided to cancel our thread, in wich we was posting our experience and pictures about the pixel lines issue.
The thread had over 110 replies, including a bunch of pictures showing defected displays of users in every part of the world. The thread reached 4000 views in less than two months.
This is disgusting. I'll keep on posting in this blog.
Please contact me via mail, vin.aci@gmail.com, and send me pictures of your defected LCDs.
And please, post threads with the URL to this blog, 'cause Apple censored my forum account.
The thread should be something like: "PIXEL LINES ISSUE: go to http://powerbook17lines.blogspot.com"
Thanks for the help and spread the word!
Over 520 documented cases worldwide! And still growing!
UPDATE: Apple censores our thread on their forum. This is happening very often.
On 5 april 2007, another relevant thread has gone, and several threads are still locked. Apple probably thinks that this is the way to solve her problem: hiding it.
But there are many many loyal customers that everyday discover that Apple Powerbooks has serious quality problems.
Apple still does not reply to customers who have defected Powerbook display.
Everyday, on my mailbox, a new user tells me that his display is showing that damn pixel lines.
Check the thread on the Apple Discussion Forum, the link is in the sidebar!
On 5 april 2007, another relevant thread has gone, and several threads are still locked. Apple probably thinks that this is the way to solve her problem: hiding it.
But there are many many loyal customers that everyday discover that Apple Powerbooks has serious quality problems.
Apple still does not reply to customers who have defected Powerbook display.
Everyday, on my mailbox, a new user tells me that his display is showing that damn pixel lines.
Check the thread on the Apple Discussion Forum, the link is in the sidebar!
Wednesday, 29 November 2006
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35 comments:
I cannot believe that. How disrespectful. I am now waiting and researching a better solution for a future laptop purchase. I am disgusted that they would delete the thread.
Me too, it is evident that they won't take action about our issue. But they understimate our determination.
Just remember that what gives this story legs now is the coverup not the hardware problem. This is what the press will be interested in.
A Friend
Not only have they deleted the main thread but now they are editing all the other threads that relate to this problem by deleting content. Soon there will be no sign of this problem on the board. The are not going to get away with this. I'm showing my 17 to everyone that I can collar and telling them the story. Apple will be losing a lot of new sales over this.
what they are doing is not legal in UK law!
Still cannot belive how they are treating loyal customers...
where do you want the pics sent to, have 2 more lines ;(
OK the page to post your pictures and manufacture info is ready and can be seen [ here ].
I am still learning PHP and mySQL so if any one can help me out with some PHP form validation I'd really appreciate it.
My email address is david (at) crosspond (dot) com
Regards.
Well, Apple are still at it. They have just deleted another thread and deleted more posts that I made today.
i can't believe apple could censor such a thing. that is such a weak thing to do. not only do they know about it, but nothing is being done. my vertical lines are 29 and counting......... if apple does this with their products consider me a goner. i love osx dont get me wrong. but come on, this is ridiculous.
TO ALL THE OWNER OF THE POWERBOOK 17''
PLEASE be AWARE that APPLE delelted alla my post messages about the huge scandal of the defective pixel lined on the monitor.
They deleted my post and they do not allow me to post any other messages.
SHAME on THIS ABUSE FROM APPLE
SHAME ON APPLE UNETHICAL BEHAVIOUR
SHAME ON THIS CHEAP MADE IN CHINA HARDWARE SCANDAL
ANYONE INTERESTED TO FIGHT PLEASE LET ME KNOW
Hi Vincenzo & PBsters,
Thanks for providing such an excellent blogging resource for folks outraged at Apple’s shameful conduct in censoring discussion of the 17inch 1.67Ghz G4 PowerBook "Bridget Riley" display defect, and their censuring of people engaged with that discussion.
As an owner of an afflicted PowerBook with some time to spare, I conducted some campaigning research into the issue, and posted the results to the official Apple Discussions forum. Despite containing an appeal that, “In the interests of free speech, fair discussion, customer loyalty and respecting Apple’s customers, I hope and trust you will leave this thread open to replies,” nevertheless the Apple Discussions forum moderators promptly deleted my very first post!
So, inspired by your good example, I’ve posted my campaigning research results to my own blog:
17inch G4 1.67GHz PowerBooks - vertical line screen defect: Recall for Repair?
http://301url.com/pb17lines
For those concerned about this issue, there’s some actions you can take and some questions you may be able to answer contained therein, as well as live links to all the related web resources I could find.
I know this might seem like I’m trying to create a rival blogging resource, but that’s really not my intention at all. The comment facility in both blogs is invaluable, but not well suited for long and structured contributions. And the more places on the web that address the issue, the more likely it is that we’ll snag some media interest, and increase the obligation on Apple to act with honour in instigating a global a Display Repair Extension Program.
Peace & Love,
dalinian
AKA Tim Jones
BTW, do please feel free to contact me directly about the "Bridget Riley" display defect, at:
tim_d_jones[at]yahoo.co.uk
I’m especially interested to hear about:
> Media coverage – locally, nationally, internationally, or on the web
> Apple granting “special case” free repairs under local statutory consumer rights legislation
> What factors influence Apple’s decision to instigate a Repair Extension Program
> Has anyone pursued the mediation/arbitration route so far, eg: http://complaint.bbb.org?
> Has anybody tried calling Ken Bell, Executive Offices of Apple, M-F 8am to 5pm Pacific, on 916 399 7169?
> Has anybody tried calling Gene Teluse, VP of Customer Care, at Apple Corporate on 408 996 1010?
> Is a class action suit regarding defective Apple 17inch G4 Powerbooks is being pursued in the USA or in any other nation’s jurisdiction?
Peace & Love,
dalinian
AKA Tim Jones
Hi Comrades,
To give our blossoming campaigning activity more of an identity, I’ve named my blog the Free Repair Campaign for Apple 17inch PowerBooks:
> http://301url.com/pb17lines
The name change reflects a shift in my attitude – enough with the researching and consolidating information, it’s time to bite back!
Apple Inc is a multi-billion-dollar transnational corporation, and it’s treating some of its most loyal customers, allies and advocates with ignorance, censorship and censure. As long as we act as isolated, atomised individuals, Apple will hold the whip hand. But we have the strength of numbers in our favour – our powerfulness lies in us coordinating the international application of our collective intelligence, determination, and creativity.
The great only appear great because we are on our knees. LET US RISE!”
James Larkin
source: statue on O’Connell Street, Dublin, Ireland
Or as Malcolm X put it, "I for one believe that if you give people a thorough understanding of what confronts them and the basic causes that produce it, they'll create their own program, and when the people create a program, you get action." I say it’s time for us to create a program – so who’s with me?
How about we begin by making a concerted, coordinated and international drive to get the media on our side and boost our cause with the oxygen of publicity?
To that end, I’ve thought through and designed...
A Two Phase Distributed Publicity Seeking Campaign Task
> Own an Apple 17inch G4 1.67Ghz PowerBook with the Dreaded “Bridget Riley” vertical lines screen defect?
> Tired of being ignored, censored and censured by Apple Inc?
> Want to help out in securing a global Display Repair Extension Program?
> Then TUNE IN, READ ON and JOIN IN!
From my experiences in grass-roots campaigning, I can confidently assert that one activity in which we can all play a part, with a relatively compact effort from each of us, yet yielding potentially high impact results, is a two phase Distributed Publicity Seeking campaign task. The more we get journalists to cover the censorship, censuring and silence scandal at Apple Inc, the greater the pressure there will be on Apple to act with honour in instigating the global Display Repair Extension Program we’d like to see.
So begins our new Publicity Campaign Page, from where I seek your help in creating and disseminating our first Media Release:
> http://301url.com/pb17lines-publicity
Thanks for reading this far. Now please click on the link above, assimilate the tactic, check out the draft Media Release, and I hope you’ll feel inspired to actively commit some of your intelligence, determination, and creativity to our cause.
Warm regards,
dalinian
AKA Tim Jones
tim_d_jones[at]yahoo.co.uk
Free Repair Campaign for Apple 17inch PowerBooks
“What is hateful…is not rebellion but the despotism which induces the rebellion; what is hateful are not rebels but the men, who, having the enjoyment of power, do not discharge the duties of power; they are the men who, having the power to redress wrongs, refuse to listen to the petitioners that are sent to them.”
Wilfrid Laurier
Hi All,
There’s a new wiki dealing with our “Bridget Riley” screen defect:
> http://simurl.com/pg17wiki
You’ll find all the info that used to be at Tim Jones’ blog, plus more: a Discussions forum, a help page on making Your Contributions, Campaign Resources, six ACTION pages, and even a Campaign Mascot. Unlike a blog, to which you can make only unstructured comments, a wiki is a website that can be edited by anyone – like Wikipedia (which uses the same MediaWiki environment). So my hope is that it may become a focal point for our campaign, with many editors, all of us contributing initiatives and supporting each others actions.
I’ve explained why I think a Publicity Campaign would be a great tactic right now on the Discussions forum, created two ACTION+ Publicity pages and a downloadable Media Release draft:
> http://simurl.com/MR1-draft (448KB PDF)
I could use your help with distributing the Media Release final version from Fri 01 Jun 07 – here’s the plan:
> http://simurl.com/pg17wiki-publicity
Hope you’ll want to join me in turning up the pressure on Apple Inc by a notch or two.
Warn regards,
Dalinian
AKA Tim Jones
tim_d_jones[at]yahoo.co.uk
Free Repair Campaign for Apple 17inch PowerBooks
hello
I have got the same problem W8 SERIES 1.67 Ghz 17 inch Power Book
I have this problem since two weeks ago, and it seems today second line appered. I left two days ago three posts to Apple discussion groups about about those issues they all have been taken out. My account is blocked !!
So thanks a lot, freedoom of speech on the net has endangered by Apple cooparation.
hello there
I have got the same problem W8 SERIES 1.67 Ghz 17 inch Power Book
I have this problem since two weeks ago, and it seems today second line appered., I need to know if Apple will recall those faulty W8 series powerbooks. One more thing apple seems censoring my posts. I left two days ago three posts about those issues they all have been taken out.
So thanks a lot, freedoom of speech on the net has endangered by Apple cooparation.
Hi Kemal,
Welcome to the "Bridget Riley" vertical lines display defect club - sorry to hear your PowerBook is afflicted too.
There's a wiki that's dedicated to this defect and getting Apple to instigate a Display Repair Extension Program. We recommend everyone takes at least the three actions described on the ACTION - For All page.
There's also suggestions for Further Action you can take, including joining in the Publicity Campaign that's now in progress.
And as you'll see, our collective experience of Apple's reaction so far has been one of censorship, censuring and silence, so your not alone in having administrators at the official Apple Discussions forums delete your posts - it's been happening since 27 Nov 06.
Hope this helps,
Warn regards,
Dalinian
AKA Tim Jones
tim_d_jone{at}yahoo.co.uk
Free Repair Campaign for Apple 17inch PowerBooks
Hi All,
One conclusion I draw from analysing the events leading up to Apple's most analogous Display Repair Extension Program is that the 15inch G4 PowerBook's 'white spots' defect had media coverage early on. As yet, our defect lacks for publicity, so I think that one activity in which we can all play a part, with a relatively compact effort from each of us, yet yielding potentially high impact results, is a two phase Publicity Campaign. The more Apple has to answer an array of journalists' questions about their censorship, censure and silence policies coupled with stinging afflicted owners for expensive and prolonged repairs, then the more pressure Apple will be under to acknowledge, investigate and repair our PowerBooks for free.
Phase One of our Publicity Campaign is now in progress, and it would be great if you could lend a hand - here's how:
1. Download our Media Release 1: Apple Inc Lets Down Loyal Customers with Censorship, Censuring & Silence (448KB PDF)
2. Seek out up to five journalist prospects (from the online tech media, for preference) who aren’t yet on our ACTION+: Publicity Contacts page (to avoid duplication), by online searching or real world research
3. Add a list of those journalists and the media outlets they work for to our ACTION+: Publicity Contacts page (to avoid future duplication)
4. Send our Media Release 1 to all those one-to-five journalists, either online or by snail mail
5. Encourage any other known folks with afflicted PowerBooks (or even friends, relatives, sympathisers, etc.) to do the same
None of this is set in stone - we can discuss it publicly at Campaign Discussions#Publicity Campaign, and do please feel free to contact me with any questions, suggestions, recommendations, or loophole corrections - by leaving a message on my Wikia talk page or by email to tim_d_jone{at}yahoo.co.uk.
Warn regards,
Dalinian
AKA Tim Jones
tim_d_jone{at}yahoo.co.uk
Free Repair Campaign for Apple 17inch PowerBooks
Just another quick and easy way to spread the word of this problem. I have just uploaded a picture to my FaceBook account for all to see.
If you have one or a member of a similar social networking or "I don't get out much because of the kids so need to keep in contact and meet new people online" group kind of person like me, then I suggest you do the same.
Regards, David Hudd
We're having the same problem - three lines so far. How is Apple responding so far?
I have been contacted by a couple of people in the US who are looking into taking out a class action law suit against Apple over the vertical lines issue. One of them is a lawyer called Eric Pavlack who is investigating the experiences that others have had with Apple over this problem.
If you wish to contribute (and I urge you to) then he can be contac via email at epavlack at cohenandmalad dot com or via telephone on +1 317-636-6481.
Regards, David Hudd.
Hello all,
I have the same problem and I just started a french blog on the subject : http://appledontcare.blogspot.com/
The only option for all of us is to spread the web with this case...
I have 15 vertical lines on my display for the moment...
WE NEED TO ORGANIZE AND GOT TO APPLE STORES ALL AT ONE TIME WITH PICKET SIGNS AND CALL THE MEDIA... I BET THEY WONT IGNORE HE PROBLEM THEN!
IM IN CHICAGO EMAIL ME AND LETS GET STARTED.
FLIMACKGOD@GMAIL.COM
Im a new member of the vertical lines club.
Just showed up a light blue line on the right
side im sooo pissed.
What is happening about this issue? My 17"PB now has over 100 lines on it and it's getting impossible to use. Is any progress being made with Apple? I have raised the issue with MacUser magazine in the UK and they are going to publish something at the end of this year. I agree with filmack - placard waving outside the flagship AppleStore in Regent Street, London with the media tipped off to cover it? Maybe a coordinated campaign on the same day in New York, LA, Paris etc would get Apple sitting up and taking notice. We're mad as hell and we aren't gonna take it any more!
Hi guys!
Two days ago I have inherit this famous one pixel green line...now follows me wherever I go!!! It's my faithful companion...I feel so embarrassed... Join me to the club of the wounded PowerBook 17"...
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